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Why Expert InSite
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Clients & Partners
Expert InSite takes prides in the level of customized service we offer
to each of our clients. As our client, you will be assigned a personal
consultant who will work with you until you are completely satisfied.
100% of our customers have returned to order additional services, and
many have chosen to establish longer-term relationships with us.
Expert InSite works with a variety of clients ranging from non-profit
organizations, to telecommunications hardware engineers, sports therapists,
and specialty gift basket designers. Our flexible approach has allowed
us to work effectively with each of our very different customers. The
following is a sampling of our current clients and partners, and the type
of work we are performing for them.
Sitesbyjohn :: Pain Resources Network :: Glassfilm Enterprises, Inc. :: American Period Design :: Kate Duffy Associates ::
Baskets Abound :: JMN Publications
:: Golf 101 :: Golf-Hypnosis
:: V-Spectrum :: MWCoC
Sitesbyjohn - Partner
Sitesbyjohn is an outstanding web development shop. John and his team provide top notch work at highly competitive rates.
Sitesbyjohn is committed to delivering professional websites quickly and affordably. Using the latest technology, sitesbyjohn offers the most up to date website techniques geared towards performance and backwards compatibility.
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Pain Resources Network |
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"...it looks great...now we just need the
orders to come flowing in!! "
- Kristine Gravina |
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| Pain Resources Network offers healthcare administrators and clinicians a series of pain management products and services that enable them to provide reliable pain and palliative care to patients and their families. Ready-to-use assessment and educational tools help both the professional and non-professional practitioner to diagnose and treat a patient’s pain and its associated symptoms accurately and with confidence.
Expert InSite teamed with JMN Publications, Pixel Publishing, and Sitesbyjohn to deliver an informational web site and online order system. JMN Publications provided site content, Pixel Publishing delivered the initial layout and graphical content, and Sitesbyjohn assisted with the site development effort.
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Glassfilm Enterprises,
Inc. |
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"The site looks fabulous."
- Jay Frolick
President, Glassfilm Enterprises, Inc. |
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| GlassFilm Enterprises is a sales and distribution office representing a variety of film applications that enhance the appearance of glass in commercial and residential settings. Founder and President, Jay Frolick, has sold these products to major corporations, building owners, and high-end residences for more than twenty-five years.
Expert InSite worked with Mr. Frolick's design team to transform their vision of the Glassfilm corporate image from a print ready concept into functional and easy to navigate web site.
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American Period Design
American Period Design makes hand-crafted mantels, designed to recreate the warmth of an earlier time. Each piece is suitable for restoring or furnishing a house constructed during the mid-eighteenth century to the early nineteenth century, and is equally successful in adding historic ambiance to a new home.
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Kate
Duffy Associates |
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"It is such a relief
to have someone I trust working for me and my web site."
- Kate Duffy
President, Kate Duffy Associates |
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| Kate Duffy Associates is in the business of executive
and business coaching. KDA works with business executives and their
teams to establish functional environments for getting things done.
KDA initially contracted Expert InSite to clean up a few inconsistencies
on their web site and later signed us on to perform regular web
site maintenance and monitoring.
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Baskets
Abound |
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"The reports you
provided gave us the framework we needed to focus on fixing
real problems instead of continuing to chase our tails."
- Donna Hill
President, Baskets Abound, LLC |
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| Baskets Abound was in between rounds of web site
redesign efforts when they contracted Expert InSite to perform a
web usability inspection. Expert InSite identified a few critical
issues and worked with the Baskets Abound web design team to design
easy to use solutions to the problems.
Following the site redesign effort, Expert InSite was contracted
to drive web surfers looking for gourmet gift baskets to the Baskets
Abound web site through a search engine pay-per-click ad campaign.
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JMN
Publications |
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"It looks great!
I'm thrilled."
"I can't imagine being involved in a web site design
without using Expert InSite."
- Jan Nargi
President, JMN Publications |
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| The Expert InSite and JMN Publications teams met
during a collaborative re-design effort for a mutual client. Upon
completion of the re-design work for the shared client, Jan Nargi,
President of JMN Publications, hired Expert InSite to work on www.jmnpublications.com.
Expert InSite acted as project manager for the JMN Publications
web site design project and coordinated the efforts of both Pixel
Publishing and NH Insights, Inc. By working through sub-contractors
and using each teams' strengths, we were able to save JMN Publications
a considerable amount of time, frustration, and money.
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Golf
101: Student Reference Manual |
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"I was told, 'if
you build it, they will come.'
That never happened and I needed help. You have given me
more than I expected.
Thank you."
- Oscar Kress
Author of Golf 101 and President of World Class Publishing |
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| Mr. Kress authored an instructional golf manual
in 1995 and integrated it into a community golf program for local
children. Once Mr. Kress saw how well the students responded to
the text, he tried to reach a larger audience by selling his book
online.
The www.Bogey-to-Birdie.com
web site was initially the result of hard work and careful thought
by Mr. Kress and a few close friends. Following months of very low
traffic and equally low sales, Mr. Kress was referred to Expert
InSite.
World Class Publications implemented Expert InSite's recommendations
and shortly thereafter received an order for 7,500 custom branded
Golf 101 Reference Manuals from a non-profit organization involved
with introducing the game of golf to inner-city youths. Expert InSite
can't claim all the credit for this significant book contract, but
our efforts to create a more professional atmosphere and clearer
presentation of the site's content surely played a role in this
sale.
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Golf-Hypnosis |
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"I wish we had done
this a year ago, before I spent so much money promoting."
- Susan McCombs
President, The Bedford Empowerment Center |
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| The Bedford Empowerment Center (BEC) hired Expert
InSite to figure out why their Golf Enhancement Seminar audio CD
was not selling. The BEC web site had a steady stream of visitors
surfing in every time a new press release was issued or a new article
about the product was printed. The conversion of casual visitors
into buyers was very low. BEC had explored a few other avenues and
thrown a lot of money at the problem with minimal results.
Expert InSite was initially hired to perform a simple home page
review and two user-profile walkthroughs. The home page review revealed
that the site was cosmetically sound, but lacking in the areas of
both user-centered and credibility building content. The user-profile
walkthroughs inspected the site at a deeper level and supported
the findings of the home page review.
Many simple changes that would resolve the content and credibility
issues were presented to the BEC following the initial inspection,
but the BEC didn't want to risk falling short again. The BEC asked
Expert InSite to work with their designer to rebuild the site from
the ground up.
Expert InSite facilitated a collaborative paper prototyping session
that resulted in the foundation for the new and improved www.golf-hypnosis.com
Web site.
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V-Spectrum |
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designs and manufactures point-to-point digital radio links for
last mile broadband access. V-Spectrum is a relatively young company
and in need of an online presence that expresses their professional
and technically competent culture.
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"I appreciate the
prompt and thorough responses to the questions we continue
to ask. The client service is excellent!"
- John Majewski
Engineer, V-Spectrum |
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| Rather than hire an outside web design company,
V-Spectrum chose to perform their web development work in-house
and consult with an external usability firm. The choice to develop
internally and work with Expert InSite interactively kept costs
down, allowed the company to proceed at its own pace, and ensured
that the end product was appropriate for the target audience.
Although working with part-time web developers is challenging to
say the least, the open-minded perspective of V-Spectrum's Engineer-turned-Web
Developer created a creatively charged atmosphere that was well
worth the challenge for all parties involved.
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Middlesex
West Chamber of Commerce
The Middlesex West Chamber of Commerce (MWCoC) serves the core communities
of Acton, Boxborough, Carlisle, Concord, Littleton, Maynard, Stow
and Westford, and has additional members in 28 other communities
throughout the Commonwealth of Massachusetts.
Expert InSite is supporting the MWCoC in their effort to cost-effectively
upgrade their online presence to a more user-friendly and accessible
interface. Our work with the Chamber will help them identify what
aspects of the existing chamber web site members currently value.
Expert InSite will then work to enhance the functionality of the
high value regions while simplifying the necessary user-interaction.
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